2019 Directors Meeting
2019 CVOA National Directors Meeting Closed
Hello,
I want to thank you all for participating in this year's National Directors Meeting. The motion to close was issued by John J. Cowall, seconded by JD Smith and concurred by Shawn Parsons. We had some pretty lively discussions regarding our Club, and how to run this Meeting for the first time via our Website! We did not have any decisions that needed to voted on, but good discussions regarding to Hood Pad delivery, the new Website and some general best practices regarding to responding to feedback sent directly to the Club via the website inquiry, general agreement on the new Director Region Structure, and the Election Process for our Executive Council and Regional Directors. We had All 4 CVOA Executive Council Members Present, 4 Regional Directors Present, and a few CVOA Members in attendance as well! Onward to Northern Virginia for the National Roundup!
Thank You,
John J.…
Motion To End The 2019 Directors Meeting
I make a motion to close the 2019 Directors Meeting. Any one second the motion?
Thank You,
John J. Cowall
New Business: Responding to Website Inquiries
The Contact Us form on the website sends email to: CVOA President, CVOA Membership Dir, CVOA Merchandise Dir, and each Regional Director. We need to establish rules as to how these should be handled. Therefore I propose the following:
To respond to an inquiry, you should click on the persons email and then CC each of the recipients.
As to responsibilities, I propose that they be handled as follows:
Membership inquires - Mike Rupert and/or John J. Cowall Merchandise inquiries - Shawn Parsons
Website inquires - JD Smith
General Inquiries - Depending on the persons location the respective Regional Director should respond.
A best practice on this topic. If you respond, just cc each director and the exec council. The more contact info a member or prospective member has with the leadership of the cvoa is a good thing. We should try to respond within 24 to 48 hours if possible. JD's breakout of merchandise and membership and website being responded to by those exec council members is fine as well.
Second!